Write a one-line description buyers repeat

Say who it’s for, what changes for them and how, in one sentence a buyer could repeat to their boss, then test it on five people.

By Angelo Natale1 hourOnce, then whenever your aim changes

What it does

If a buyer can’t repeat what you do in one sentence, they can’t sell you to their boss, and most purchases need someone else’s yes. A good one-liner names who it’s for, the job that goes away or the number that moves, and how, in words the buyer already uses. It isn’t a tagline. It’s the sentence someone says when they forward your email.

What you need

How it works

  1. Write the three parts

    The shape
    We help [WHO, AS SPECIFIC AS YOUR AIM] [WHAT CHANGES FOR THEM, IN THEIR WORDS] by [HOW, IN PLAIN WORDS].
  2. Draft ten versions

    Prompt for Claude or ChatGPT
    Write 10 one-sentence descriptions of what we do, in this shape: We help [WHO] [WHAT CHANGES] by [HOW].
    
    Who it's for: [YOUR AIM]
    What changes for them, in their words: [PASTE 5 TO 10 BUYER PHRASES]
    How we do it: [ONE PARAGRAPH]
    
    Rules: under 25 words each. Use the buyer's words, not ours. No jargon: no "platform", "solution", "leverage", "streamline" or "AI-powered". Each version should lead with something different.
  3. Cut it down

    Keep the three that sound most like your buyers. Read each one out loud, and cut any word a buyer wouldn’t say.

  4. Test it on five people

    Buyers or customers, not your team. Say it once, then ask: “What would you tell someone we do?” If what they say back matches, keep it. If they say it better than you did, use their version.

  5. Use it everywhere

    The first line of your homepage, your LinkedIn headline, your email signature and the top of your copy bank.

What good looks like

A sentence a buyer can say back to you after hearing it once, and that you’d be happy to hear them say to their boss.

An example, not a client story. Before: “An AI-powered workforce orchestration platform for logistics.” After: “We help carriers with 50 to 200 trucks stop rebuilding the dispatch schedule by hand every time a driver calls in sick.”

Mistakes to skip

  • Leading with how it works instead of what changes.
  • Writing for everyone. “Businesses” and “teams” aren’t a who.
  • Testing it on your own team. They already know what you do.

More playbooks

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